Terms of Use

1. General

Numora provides access to phone numbers on physical SIM cards installed in real phones. While a number is connected to your account, you use it online: make calls and receive messages. By using the service you agree to these terms.

2. Account

Sign-up requires only a name and a password — email is optional and only needed for account recovery. You are responsible for keeping your password safe and for all actions taken under your account.

3. Plans and numbers

• A plan is required to choose a number.
• The “Starter” plan includes 1 number, “Pro” — 2 numbers, “Business” — 3 numbers.
• Once a plan is active, you pick a number for free in any of the supported countries.
• Numbers are hard-linked to the account and are never removed.
• Every number is issued to one user only and is never passed to others — all numbers are new.
• To get more numbers, upgrade to a higher plan. The plan lasts 30 days and renews in one click.

4. Balance and billing

• Top-ups are crypto only: USDT in Solana, Polygon, BEP-20, ERC-20 or TRC-20 networks. The wallet address for the selected network is shown in your dashboard. Minimum amount — $25. Funds are credited by the administrator after the payment is verified.
• For access to all SIM features, keep at least $25 on your balance.
• Charges apply only to calls and SMS.
• Flat rate for all locations: 15¢ per minute / per SMS. Outgoing calls — $0.05–$0.20/min.

5. AI call transcription

Incoming calls are transcribed into text: your dashboard shows a call entry, the conversation transcript and the code if one was dictated. The feature is available on every plan and can be turned off for each number separately. Optionally, link the Telegram bot to receive SMS and transcripts in chat — linking uses a code from your dashboard, and you can disable it with /notify off.

6. Acceptable use

The service is intended for personal and business tasks: calls, receiving messages, registration on services. It is forbidden to use the numbers for fraud, spam or any unlawful activity, or in violation of the rules of the services you register with. We may block an account if the rules are violated.

7. Privacy Policy

We do not store customer data — all data is encrypted. We do not see SMS, calls or other data that the customer receives. We collect the bare minimum: name (for login), optional email and transaction history — and use it only to operate the service.

8. Refunds

Plan payments are non-refundable once the plan is activated. Unused balance can be returned on request to support. For any questions write to: support@numora.app.

9. Contacts

Support: support@numora.app · Telegram: @numora_support_bot